Privacy Policy

    1. Your privacy on the Internet is of utmost importance to Lorraine Music Academy. This privacy statement describes LORRAINE MUSIC ACADEMY’s policy concerning the gathering and sharing of visitors’ information through the LORRAINE MUSIC ACADEMY web site.  You should note that through this site you may reach or be directed to other sites that relate to LORRAINE MUSIC ACADEMY, or the sites of our associates, sponsors, CSR partners (the various organizations that support LORRAINE MUSIC ACADEMY); all these sites have their own privacy statements which are similar to this one but may vary slightly.  By visiting the LORRAINE MUSIC ACADEMY website you are accepting the practices described in this policy.
    2. Your personal information may comprise of the following:
      • your name
      • your age
      • your occupation
      • a user ID and password of your choice
      • your email and mailing address
      • your mobile number
      • your payment processing details
      • limited personal details
      • any other data as LORRAINE MUSIC ACADEMY may require
    3. The following Privacy Policy sets forth our understanding with you on the collection, use and protection of your Personal Information. Please read the entire Privacy Policy.
    5. Normal website usage

In general, you can browse the LORRAINE MUSIC ACADEMY site without telling us who you are or revealing any personal information about yourself.  The only information we gather during general browsing is from standard server logs.  These include your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the web site that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits.

    1. Collection of personally identifiable information

If you register for a newsletter, log on to certain LORRAINE MUSIC ACADEMY sites, order a book or other merchandise, request information, provide feedback, apply for a job, join a discussion group or join an electronic mailing list, you will be asked to provide personal information such as your name, postal address and e-mail address.  This information is collected only with your knowledge and permission, and is kept in various LORRAINE MUSIC ACADEMY databases.  If you are donating on the web, you may be asked to provide your credit card details.

LORRAINE MUSIC ACADEMY sites with specific requirements to collect personal information may publish a privacy policy specific for that site.  In these cases, the site-specific policies will be complementary to this general LORRAINE MUSIC ACADEMY privacy policy, but will give additional details for that particular use.

For certain LORRAINE MUSIC ACADEMY sites, registering or supplying personal information sets a cookie.  By setting this cookie, LORRAINE MUSIC ACADEMY will remember your details the next time you visit, so you don’t have to re-enter the information.  This helps us to provide you with a better service.

Joining electronic discussion groups may mean that other participants of the discussion group (including non-LORRAINE MUSIC ACADEMY employees) will see personal information that you have volunteered.  For open discussion groups, this information will be public.

    1. Special note about information from children

Several sites in the LORRAINE MUSIC ACADEMY domain are focused on children, including interactive sites such as group discussions.  Some of these require user-specific information to be provided to LORRAINE MUSIC ACADEMY.  We ask for the minimum amount of personal information in this case. These parts of the LORRAINE MUSIC ACADEMY site are for children and authorized adults only and unauthorized adults are not to participate in these parts of the LORRAINE MUSIC ACADEMY site.  (Obtaining user information helps us in that regard if needed.)

Children should make sure their parents, or the adults who are caring for them, know they are participating in the LORRAINE MUSIC ACADEMY sites and are providing this limited user information.

    1. What does LORRAINE MUSIC ACADEMY do with information it collects?

Normal web usage

The information gathered during general browsing of the “” domain is used to analyse trends and usage of the LORRAINE MUSIC ACADEMY site and to improve the usefulness of the site.  It is not connected with any personal information.  However, if you have registered with LORRAINE MUSIC ACADEMY in connection with any activity on the LORRAINE MUSIC ACADEMY site, the information we collect about your normal web usage will be identifiable to you.

Personally identifiable information

LORRAINE MUSIC ACADEMY may use the personal information you provide to:

      • Contact you – either in response to a query or suggestion, or to mail newsletters, documents, publications, etc. to you, and we also may provide the information to the LORRAINE MUSIC ACADEMY national committees so they can contact you as well;
      • Manage and process your job application;
      • Confirm your purchases and registrations on the site;
      • Obtain payment for purchases through the site (via credit card);
      • “Remember” your online profile and preferences;
      • Help you quickly find information that is relevant to you based on your interests, and help us create site contents most relevant to you;
      • Undertake statistical analysis.

What if I don’t want to provide personal information?

Providing personal information on the LORRAINE MUSIC ACADEMY web site is optional.  If you choose not to provide personal information, you can still browse and use the LORRAINE MUSIC ACADEMY site, but you will not be able to carry out certain actions such as purchasing items, registering for a newsletter, or applying for a job.

Opting out and changing your information

At any time, you can cancel or modify your information by returning to the web page where you first provided the information and contacting the focal point for that page/relevant LORRAINE MUSIC ACADEMY department.  Where contact details are not provided on the page, you can contact us for further information.

We do not sell or share any personally identifiable information volunteered on the LORRAINE MUSIC ACADEMY site to any third party without prior consent.  We do, however, share some user information with our national committees so that the whole LORRAINE MUSIC ACADEMY family can respond to your needs.  Any information provided to LORRAINE MUSIC ACADEMY by users of the LORRAINE MUSIC ACADEMY site is held with the utmost care and security, and will not be used in ways other than as set forth in this privacy policy, or in any site-specific policies, or in ways to which you have explicitly consented.  LORRAINE MUSIC ACADEMY employs a range of techniques and security measures to protect the information maintained on our system from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

However, LORRAINE MUSIC ACADEMY assumes no responsibility for the security of information.
The LORRAINE MUSIC ACADEMY site contains link to sites external to the domain.  LORRAINE MUSIC ACADEMY is not responsible for the privacy practices or the content of such sites.

We use Razorpay & PayU for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment.
Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read the terms and conditions of Razorpay at

Notification of changes

Changes to this privacy policy will be posted here and will be available via the LORRAINE MUSIC ACADEMY home page at

Types of Cookies

A Cookie is a small amount of data that is sent from the web server to your browser. It is normally used to assign a unique identification to your computer and securely store information such as user IDs, passwords, preferences, and online profiles. It is stored on the hard drive of your computer.

Cookies can be set to expire: on a specified date after a specific period of time when a transaction has been completed or when a user turns off his/her browser.

A cookie that is erased from memory when a visitor’s browser closes is called a “session” cookie. Cookies that expire based on a time set by the Web server are called “persistent” cookies.

Persistent cookies may be used in some cases, for example, to recognize when a visitor returns to a website. The web browser will send the cookie information from the initial visit back to the website. This is useful to the visitor if he or she has established a password at a particular website and wants to be identified by that site to perform a function or transaction.

To browse anonymously, you may set your browser to disable cookies or delete cookies. Please note that disabling cookies for some services will impact ability to use that service.
Refusing Cookies on LORRAINE MUSIC ACADEMY’s Website

You may choose not to have cookies delivered by LORRAINE MUSIC ACADEMY sites by changing your browser settings. Different web sites can send their own cookies to your computer. To protect your privacy, your browser only allows a web site to access the cookies it has already sent you, not the cookies sent by other sites. Your web browser may alert and permit you to refuse cookies. When you receive an alert, you may choose at that time to refuse that cookie. If the use of cookies is a concern to you, then please make sure your browser has this capability, and that you set your browser to alert you accordingly.

Newer browser versions allow you to be alerted or to automatically refuse cookies. You may need to download a more current version of your web browser from your service provider in order to obtain this option.

Note: Some features and services provided by LORRAINE MUSIC ACADEMY require you to accept a cookie in order to be able to use the particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session IDs, and no customer data is stored on the cookies.

    1. Usage of Information

Personal information will be used by LORRAINE MUSIC ACADEMY for internal purposes including the following:

      • Sending you inter alia emails, features, promotional material, surveys, brochures, catalogues, LORRAINE MUSIC ACADEMY Annual Report, LORRAINE MUSIC ACADEMY-in-Action, and reminders for donations, regular updates on the utilization of donations by LORRAINE MUSIC ACADEMY and other updates.
      • Processing your donations to LORRAINE MUSIC ACADEMY on the Site.
      • Delivering the Receipt for donations made by you to LORRAINE MUSIC ACADEMY.
      • Maintaining an internal confidential database of all the Personal Information collected from visitors to the Site.
      • Evaluating and administering the Site and LORRAINE MUSIC ACADEMY’s activities, responding to any problems that may arise and gauging visitor trends on the Site.
    1. Disclosure of Personal Information by LORRAINE MUSIC ACADEMY
      • Within LORRAINE MUSIC ACADEMY, access to Personal Information collected by LORRAINE MUSIC ACADEMY will be given only to those persons who are authorised by LORRAINE MUSIC ACADEMY and third parties hired by LORRAINE MUSIC ACADEMY to perform administrative services. LORRAINE MUSIC ACADEMY will provide access to third parties for inter alia entering and managing Personal Information in LORRAINE MUSIC ACADEMY’s Database, processing your orders or donations preparing address labels, sending emails, which require such third parties to have access to your Personal Information. LORRAINE MUSIC ACADEMY cannot guarantee that such parties will keep your Personal Information confidential and LORRAINE MUSIC ACADEMY will not be liable in any manner for any loss of confidentiality attributable to such third parties.
      • LORRAINE MUSIC ACADEMY may share Personal Information with any of persons who are associated with LORRAINE MUSIC ACADEMY, including companies and non-governmental organisations affiliated with LORRAINE MUSIC ACADEMY in any manner. LORRAINE MUSIC ACADEMY will retain ownership rights over such information and will share only such portions of the Personal Information as it deems fit.
      • LORRAINE MUSIC ACADEMY is not liable in any manner whatsoever for the loss, damage (whether direct, indirect, consequential or incidental) or harm caused to you by the misuse of your Personal Information by a third party who is not an employee of LORRAINE MUSIC ACADEMY.
      • Notwithstanding anything contained herein or any other contract between you and LORRAINE MUSIC ACADEMY, LORRAINE MUSIC ACADEMY reserves the right to disclose any Personal Information about you without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the Site, to protect LORRAINE MUSIC ACADEMY and it’s property, to fufill your requests, to protect our visitors and other persons and if required by the policy of LORRAINE MUSIC ACADEMY.
    2. Security
      • LORRAINE MUSIC ACADEMY endevours to use up-to-date security measures to protect your Personal Information. The site is a VERISIGN approved site.
      • LORRAINE MUSIC ACADEMY however does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the Personal Information.
    3. Links to other Websites

The website contains links to other websites for the benefit of it’s visitors. This Privacy Policy does not apply to such other websites. LORRAINE MUSIC ACADEMY is not expressly or impliedly responsible for, or liable to any loss or damage caused to you by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that you review the privacy policies of all websites you visit before you disclose any information to such websites.

    1. Variation of the Privacy Policy

LORRAINE MUSIC ACADEMY shall be absolutely entitled at its sole discretion from time to time add to, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit the Site after the Privacy Policy has been so amended.

    1. Copyright Protection

All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of LORRAINE MUSIC ACADEMY and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of LORRAINE MUSIC ACADEMY and protected by Indian and international copyright laws. Permission is given to use the resources of this Site only for the purposes of making enquiries, making a donation or placing an order for the purchase of LORRAINE MUSIC ACADEMY products. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the express permission of LORRAINE MUSIC ACADEMY. All other trademarks, brands and copyrights other than those belonging to LORRAINE MUSIC ACADEMY belong to their respective owners and are their property.